Elizabeth Gunner - Independent Speech and Language Therapist
Terms and Conditions

Assessments will generally be offered in your own home, so that your child can be assessed and observed in familiar and relaxed surroundings.  It is expected that you will stay with your child for the duration of the session.  Assessment appointments take approximately 1 – 1 ½ hours including feedback time.  A thorough written report will also be provided, with guidance and resources as appropriate.

Following assessment, if therapy is recommended, you do not have to take this up unless you choose to.  Should you wish me to provide this however, there will not normally be a wait for therapy, unless this has been previously discussed with you.  Sessions will usually be offered in your own home or your child’s school/ nursery as this is usually convenient for families.  Families are asked to provide a quiet space for assessment and therapy, free from distractions (such as TV) as far as possible.  Therapy sessions are usually offered weekly, but can take place less often if required (fortnightly or monthly).  These can last 30 or 60 minutes, including a few minutes reviewing progress and suggesting tasks to carry out over the following week.  

Role of parents/carers
Parents/carers play a vital role in therapy.  At the end of each session, activities and ideas will be given for you to try with your child before the next session.  Completion of practise tasks is just as important as the therapy sessions themselves, and regular support at home usually results in more positive outcomes. It is therefore very useful if a parent/carer is present throughout the sessions to enable better follow-up afterwards. 

All fees are agreed prior to the start of therapy.  Each session charge covers the time spent with your child as well as travel, planning, paperwork, liaison and preparation of therapy materials.  Additional charges will be made for:-

  • Attendance at Annual Reviews or other meetings.
  • Classroom observation sessions.
  • Travel of more than 10 miles will be charged at 50p per mile.
  • Phone calls lasting longer than 15 minutes maybe charged at therapist discretion.

I accept payment by cash, cheque or BACS.  Sessions should be paid for on the day of the appointment unless agreed prior to therapy.  Clients using private medical insurance are responsible for settling invoices andthen claiming from the insurance company. It is advisable to check your level ofcover before commencing therapy.

A reminder will be sent to you if your payment is late. If the fee remains unpaid then debt collection proceedings will be started.  If payment is not made after the reminder has been sent then sessions for your child will be suspended.

24 hours' notice is required.  Sessions cancelled after this time or not attended may be charged at 50% of the usual rate.  If I am unable to attend a session, I will let you know as soon as possible, and offer a replacement session.

A parent may withdraw their child from therapy at any time.  A week's notice is required. The therapist may withdraw from therapy at any time, with a weeks notice.

Data Protection
I am registered with the ICO (Information Commissioner’s Office) as a Data Protection Officer.  All client details, case notes and correspondence will be stored securely and treated confidentially in accordance with the Data Protection Act.

I will collect information about your child (and family) that is relevant to their therapy. Written notes will also be completed after each assessment/therapy session to inform ongoing intervention. All information, both paper and electronic, will be kept securely.  It is good practice to share information about your child’s needs with professionals who are working with your child and you will be asked for your consent to do this. I will not disclose any information about your child without your consent except if there were concerns regarding your child’s safety and/or wellbeing.

All payments for sessions will be referenced by your name and address in the business accounts but your child's details will not appear.

Child Protection
In line with legal requirements, I have a portable DBS check (Disclosure and Barring Services, previously Criminal Records Bureau) which I renew automatically each year at my own cost.  I can provide details of this so that it can be checked by schools or nurseries.  If a school or nursery requires their own check to be carried out, the cost of this must be covered by either the school or the parent. 

Audio recordings of your child’s speech/voice and photographs maybe taken to aid assessment and therapy.  I am of course happy to share these with you.

If you would rather I did not make audio recordings or take photographs please contact me to discuss.

These terms and conditions are subject to review and may change.  You will be given 30 days notice of any changes.

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